Pre-Sale Policy

How Pre-Sales Work?

Pre-sale items are made-to-order and will take approximately 3 months to be delivered, with an estimated arrival by late June 2025. However, we may be able to ship earlier if production finishes ahead of schedule.  

Your order helps us determine the demand for production, so please purchase only if you are committed. 

Cancellation Window

You have 72 hours (3 days) from the time of purchase to cancel your order for a full refund. After this period, your order will be placed in production, and cancellations will no longer be accepted.  

Returns & Exchanges

Since pre-sale items are made specifically for you, we do not accept returns after the cancellation window.  

Exchanges are only accepted if the item has a defect (manufacturing issues, damage, etc.). For more information on what qualifies as a defect, check our FAQ section. 

⁠If your item qualifies for an exchange, you have 30 days after receiving your order to request one. Exchanges are available for the same model and size only—we cannot offer different items or sizes.  

Sizing & Informed Decisions

We provide detailed size guides and reference images with multiple models to help you choose the right fit.  

Please double-check your size before purchasing, as returns for sizing issues are not accepted after the cancellation window.  

Shipping & Tracking

All pre-sale orders will be shipped via Shopify’s third-party fulfillment partners, and you will receive a tracking number once your order is dispatched.  

 

Regular Sales Policy

Returns

Returns are accepted within 30 days of receiving your order.  

Customers are responsible for covering return shipping costs.  

⁠Items must be unused, unworn, and in their original condition with tags attached.  

Refunds will be issued once we receive and inspect the item.  

Exchanges  

Exchanges are only accepted if the item has a defect or manufacturing issue. For more information on what qualifies as a defect, check our FAQ section.

You have 30 days after receiving your order to request an exchange.  

⁠Exchanges are available for the same model and size only—we do not offer exchanges for different styles or sizes.  

Shipping & Processing  

Exchange requests will be processed within 5-7 business days after we receive the returned item.  

If the item is out of stock, we will offer a refund or store credit.